Steepster Support

Return to Steepster 1

• How do I get to the main Steepster site?

Getting Started with Steepster 1

• What is Steepster?

How to manage your account 2

• How do I log-in to my account?
• I forgot my password. What do I do now?

User Account Basics 6

• What is my display name?
• How do I link my Twitter, Facebook, and/or Google accounts?
• How can I link multiple external accounts to my Steepster account?
• How do I edit my profile or user account information?
• How can I stop/start receiving email notifications about Steepster activity?

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Teas 6

• How can I find a tea on the site?
• Want to quickly see only tea of a single type when filtering on the best teas page?
• How do I add a tea to Steepster’s database?
• What if the company who sells the tea I’m adding isn’t already on Steepster?
• Can I edit the information on the tea page?

View all 6

Tea reviews / Tasting notes 4

• What is a tasting note / review and how do I write one?
• Is a tasting note the same thing as a tea review?
• I have reviewed a tea. Is there a way to edit my tasting note?
• How do I delete a tasting note?

Dashboard 2

• What are notices?
• What is in the recent activity tab?

Tealog 5

• How do I add to my tealog?
• Can I update my tealog by responding to the daily reminder email?
• Who can comment on my posts?
• How can I “like” a post?
• What is “Following” a user and why should I do it?

Cupboard and Wishlist 2

• What is the Wishlist?
• What is the Cupboard?

Messages 2

• How can I send a private message?
• How come a specific user doesn’t show up in my private messages list?

Places 3

• How do I review a place?
• I tried to add a new location but it didn’t work (there was an error or the location was not valid). How can I add a new location?
• Can I add a location outside of the US?

Discussions 5

• How can I find a specific discussion or one about a specific topic?
• How can I find out if other users have responded to a discussion topic?
• Can I respond to a discussion by replying to the email notification?
• Is it okay for me to tell people about good deals/coupons or ask for charitable support?
• How can I report spammers or bad behavior in the discussions?

Guidelines for tea companies on Steepster 4

• Can I create a company account on Steepster (separate from a regular account)?
• Is it okay for me to tell people about good deals/coupons or ask for charitable support?
• If I work for a tea company should I rate our teas?
• How can I get the “Buy this now” links on my teas?